Payout Rate (RTP)
The Return to Player (RTP) rate is a crucial factor for players to consider before playing casino games. RTP represents the percentage of total wagers a game is programmed to return to players over time. For example, a game with a 95% RTP will theoretically pay out €95 for every €100 wagered.
While Casoo Casino does not display a comprehensive RTP list, many of its popular games, such as blackjack, have RTP rates ranging from 95% to 98%, and some slots boast RTPs as high as 97%. Demo versions are available, enabling players to experience gameplay before wagering real money.
Software Providers
Casoo Casino’s extensive game catalog is powered by a diverse range of software developers, including industry leaders such as:
- Microgaming
- NetEnt
- Evolution Gaming
These providers offer a mix of classic and innovative games, ensuring a high-quality gaming experience. For live casino games, Evolution Gaming delivers an authentic experience with games like Roulette, Blackjack, and more.
Casoo’s platform is optimized for multiple devices, including desktops, tablets, and smartphones, allowing seamless gameplay across all formats.
Payment Methods
Casoo Casino supports a wide range of traditional and digital currencies, including EUR, USD, PLN, RUB, BTC, ETH, and LTC.
- Deposit Methods: Visa, Mastercard, Skrill, Neteller, ecoPayz, Yandex, WebMoney, Paysafecard, Jeton, and Neosurf.
- Withdrawal Methods: In addition to the above, Casoo supports Bitcoin, Zimpler, Maestro, Litecoin, and Ethereum.
Key Details:
- Minimum Deposit: €10
- Minimum Withdrawal: €20
- Maximum Withdrawal Limits: €2,000 per day, €5,000 per week, €10,000 per month.
- Processing Times:
- E-wallets & Cryptos: Less than 24 hours.
- Bank Transfers & Cards: 3–7 days.
All deposit methods are instant, and withdrawals are free of charge, provided players have met the casino’s 1x deposit wagering requirement for anti-money laundering compliance.
Live Chat and Customer Support
Casoo Casino provides multiple customer support channels:
- Live Chat: Available from 07:00 – 03:00, offering instant responses.
- Email Support: Reachable at support@casoo.com, with responses typically within 24 hours.
- Phone Support: Available 24/7 at +356 99609110.
- FAQ Section: Comprehensive answers to common queries about accounts, bonuses, and payments.
Responsible Gambling
Casoo Casino prioritizes responsible gambling and offers tools to help players manage their gaming habits, including:
- Deposit Limits: Players can set daily, weekly, or monthly limits.
- Self-Exclusion: A temporary or permanent ban upon request.
- External Resources: Links to organizations such as Gamblers Anonymous, National Council on Problem Gambling, and Gambling Therapy Helpline.
Security and Licensing
Casoo Casino is owned by SG International and licensed by the Government of Curaçao. The casino employs advanced SSL encryption to safeguard player data and transactions. Regular audits ensure fairness, with outcomes verified by third-party auditors.
Fairness and Legitimacy
Casoo Casino adheres to strict regulatory standards:
- Games Audited: Outcomes are verified for fairness.
- No Fraudulent Reports: A clean record with no reported scams or fraudulent activities.
Terms and Conditions
All players must agree to Casoo’s Terms and Conditions during registration. Key points include:
- One Account Per Player: Multiple accounts are prohibited.
- Fraud Prevention: The casino reserves the right to close accounts involved in fraudulent activities.
- Bonus Wagering: All bonuses and associated winnings must meet wagering requirements before withdrawal.
Verdict
Casoo Casino offers a well-rounded gaming experience with a diverse game library, multiple payment options, and robust security measures. However, high rollers may find the withdrawal limits restrictive. With strong responsible gambling tools and customer support, Casoo is a reliable choice for both new and experienced players.